What is Goocus CMS(Content Management System)?

What you can do with Goocus CMS

• The creation of learning contents

Logging In

• Where is the log in page?

Home Screen

• Chart of Push Time
• Chart of Player Average Learning Time / Progress By Course
• Chart of Player Average Learning Time By Device Type
• Chart of of Active/Non-active users
• Chart of Learning Time/Number of Users

Administrator Management

Change settings

• Can I edit the admin account that has already been registered?
• Can I register one admin to multiple companies?

Password Setting

• How many letters can I use for my ID and password?
• What are the character types that can be used to issue an admin ID/password?
• What should an admin do if he/she forgot his her login ID/password?

Authority

• ★ I want to know what each admin is authorized to do.
• Are there different types of admin accounts?

Operation Managemenet

Application settings

• Can I change the App logo by each company?
• "App Setting" is included both in Agent Setting and Company Setting. Which one should I set up?
• What can I do with the "App Function Limit"?
• Are there any specifications for the image to be set as app logo?

Language settings

• ★ What can I do with "Language Setting"?

Password Policy

• What is a "Password Policy"?
• What kind of password policies can I set?

Badge settings

• I don’t know how to create a new badge.

• How to be reflected the contents of badges on CMS in app?
• Is it possible to add new requirements for acquiring a particular badge?
• What happens on the app when I edit existing badges?

• I want to delete badges set as default.

Organization Management

Agent Management

• What is an "Agent"?

Company management

• Is it required to type all URLs on the webpage of editing a company?
• What is an appropriate email address for the company administrator?
• What is "Company Management"?
• What administrative email address uses for?
• Where is the image set as “company image” shown?
• Is there a limit to the number of "companies" allowed to be registered?

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Organizational hierarchy

• How is the organizational hierarchy segmented?

Group Management

Create a group

• What is a "Group"?
• I don’t know how to create a group.
• Where on the application can I find the "description" that I entered on the Group Management Edit page?
• How do I register/add user/s to a group?
• How do I check the users who belong to the group?
• Is there a limit to the number of “groups” allowed to be registered?

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Change settings

• I've created a group under a wrong company by mistake. Is it possible to "move" a group under another company?

User Management

Create a user

• What is a "User"?
• How do I create a new user?
• Can a user belong to multiple groups?
• How does a newly created user log in?
• Is it possible to add users who have already registered to other groups?
• What are the bulk-authorized users authorized to do?

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About user setting items

• Is the Setting of "Name" "Nickname" required?
• Do I have to enter my real name in the name field?
• Though I entered Nickname, it is not displayed on App.
• On App, which will be shown out of "Login ID" "Full Name" "Nickname"?

Registration of e-mail address

• What kind of email addresses I can use for Goocus?

User's authority

• How are the users’ administrative functions and authorities segmented?

Change settings

• My "Current setting of using nicknames" is disabled. How can I change this to "enabled"?
• Can I edit the information of a user account that has already been registered?
• How do I change the password of a user?

Review already created user information

• Can I send notifications to the user/s I create?

Search

• Is there a way to search a specific user?

Delete a user

• ★ Can I delete bulk User?
• How do I delete a user?

Other troubles

• I can't import the file because of an error.
• Error message says "the file is empty" .

Contents Management

Course management

• ★ Can I duplicate course that I created?
• ★ If I wish to use the same course at different departments or affiliated companies, what should I do?
• What are the types of contents available as learning materials?
• Upon registering a learning material, what does its hierarchical structure look like?
• I don’t know how to assign a course to each group.
• Can I change the display order of the courses or the cards?

Create a course

• Can I upload and use a file of HTML?
• Are there any specification of images that are used for courses?
• How can I distinguish same name courses when I duplicate a course?
• I don’t know how to create a new course.
• On the Course Edit page, I entered the "Description" of the course. Where will I see this?
• Can I create a card on a computer while previewing the smartphone view?

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Create a chapter

• What is the most appropriate size of chapter images?
• I don’t know how to create a new chapter.
• On the Chapter Edit page, I entered the "Description" of the chapter. Where will I see this?
• What is the "Note for admin" field shown on the Chapter Edit and Section Edit pages?
• What am I supposed to write in the “Note for Admin” field?
• Will the content of the "Note for Admin" field be shown to the users?

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Create a section

• I don’t know how to create a new section.
• What am I supposed to write in the “Note for Admin” field?
• If I fill in the "Note for Admin" field, will the content be shown to the users?

Test Set section

• Is it possible to shuffle the order of quiz card in Test Set Section?
• What is a “Test Set section”?
• What is the difference between a “Normal section” and the “Test set section”?
• I cannot see the Common Message of the Test Set section.
• What is an “Exposition” card on the Test Set Section?
• I don’t know where the exposition card will be shown.

Study card

• ★ Can I delete bulk cards in a section?
• ★ Is it available to play video on full/horizontal screen?
• Can I duplicate cards and use it for other courses?
• I don’t know how to create a new study card.
• What can I do with the toolbar shown on the Card Edit page?
• How do I insert an image in a study card?

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Quiz card

• I don’t know how to add a quiz card.
• I don’t know how to add a quiz card (close/multiple choice type).
• I don’t know how to add a quiz card (Blank fill-in by entering text).
• I don’t know how to add a quiz card (Blank fill-in by option/s).
• I don’t know how to add a quiz card (re-order).

Report Card

• How to work of report card?
• I don't know how to create a new report card.
• How can I see the result of marking of Report Card? And is it displayed on app?

Survey card

• I don’t know how to add a survey card (multiple choice type).
• I don’t know how to add a survey card (Free report type).

Visibility settings

• Can I schedule the publishing of a course by date/time?
• Can I limit the users who can see a content?

Other troubleshooting

• ★ I created a course and assigned it to a group but cannot see the course on the study app.
• I duplicated a course by mistake. Can I delete it while keeping its belonging contents like cards?
• I cannot play audio/video files on the app.

Learning History

View learning history

• What is a “Learning History” function?
• What are the types of learning data?
• What can I exactly check at each section?
• Up to how many days can I trace back the learning history?

CSV export of Learning History

• What is the meaning of 0:00:00 of Total Length of Study Time?
• What is the meaning of blank of "Length of Studying Time"?

Push Notification

About Push Notification function

• What is a “push notification”?
• What are the types of push notifications?
• Up to how many characters can I use to make a push notification text?

Push Notification transmission settings

• I don’t know how to send a push notification.
• Can I schedule the time to send a push notification?
• Can I change the text of a push notification?
• Can I send a push notification to a certain individual?
• I set the time for a push notification to be sent, but the notification is not sent at the designated time.

Point

About Point function

• I would like to know the allotment of marks.

Others

Other troubleshooting

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