Error message says "the file is empty" .

Because of the OS or the Browser you are using, the imported CSV file might be translated into the file format that is not adequate to Goocus, while editing/saving.

 

File formats accepted to Goocus are as follows. 

Please check out if there're any differences of format.

- Character encoding: UTF16-LE

-Line feed code: CRLF

-Separator: Tab

 

If you can't save a file in the file formats above, save the file by the format below and try to import.

- Unicode text format (*.txt)

 

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