Can I edit the information of a user account that has already been registered?

Only the accounts that have the same authority or are higher in hierarchy can edit/delete the account in question.

Which means: If you wish to edit/delete a student’s account, you will need an account “higher” than the student account, i.e., an Admin account. If you wish to edit/delete a Company Admin account, you will need another Company Admin account or an Agent Admin account, which is higher than the Company Admin account. If you need to edit/delete an Agent Admin account, only another Agent Admin account can do so.

Please note that Group Admin account does not have the authority to manage the users. Therefore only Company Admin and Agent Admin accounts can edit/delete.

Here is how to edit/delete the Admin Account information:

[Edit]

1. From the “User Management” tab at the left column of the Home page, go to the User List page.
2. Click the “Edit” button at the right end of the target user’s information.
3. Re-enter the parts you wish to edit.

4. Lastly, click “Save” and the target account information is edited.

[Delete]

1. From the “User Management” tab at the left column of the Home page, go to the User List page.
2. Click the “Delete” button at the right end of the target user’s information.
3. On the Delete confirmation dialogue, select “OK” and the account is deleted.